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Customer Support
Help, when you need it.
Support for Cyninges Security Platforms (TITAN, AEGIS, WARDEN) and the global cybersecurity technology we deliver, from first ticket to resolution.
Contact Channels
Reach the right team
Support Tiers
Coverage that matches your environment
STANDARD
Business hours
Ticket-based support during regional business hours, for general product and account questions.
PRIORITY
Extended coverage
Faster response targets and a named point of contact for production environments.
ENTERPRISE / GOVERNMENT
24/7 critical support
Round-the-clock coverage for critical severity issues, including our dedicated Azure Government support track.
Self-Service
Resources
- 01Trust Center
Security posture, compliance status and disclosure policy.
Visit Trust Center → - 02File Scanner
Check a suspicious file before you open it.
Open Scanner → - 03Product documentation
Platform overviews for TITAN, AEGIS and WARDEN.
Browse Products →